There are two types of logs: SuperMap iDesktopX log and SuperMap iObjects log, recording desktop and component runtime information respectively. Log contents include output info from program output window, exception messages, etc. Logs are stored in the "log" folder under the "bin" directory at the root path.

　　#!/bin/bash 　　export ORACLE_HOME=/opt/oracleClient (client path) 　　export PATH=$PATH:$ORACLE_HOME 　　export LD_LIBRARY_PATH=$ORACLE_HOME:$LD_LIBRARY_PATH

After setting Oracle client environment variables, restart SuperMap iDesktopX in the same Terminal to use Oracle data source normally. To create or connect Oracle data source, configure Oracle client in runtime environment by adding client to LD_LIBRARY_PATH. A profile example can be provided. tnsnames.ora configuration can be omitted if using EZConnect connection.

The develop branch source code depends on unreleased iObjects Java under development. Users cannot obtain the newest iObjects version, causing compilation errors. Users should checkout fixed version source code from Tags and download corresponding iObjects Java version from SuperMap official website for compilation.

Three possible reasons: 1. No license configured 2. License configuration failed 3. License expired. For first two cases, reconfigure license. Configuration methods differ between Windows and Linux, refer to license configuration in Windows Configuration Guide and Linux Configuration Guide.

SUSE requires third-party database clients to load sdx data engines correctly. One sdx loading failure affects others, causing data source opening failure or program startup failure. sdx engines requiring third-party clients: libSuEngineSRDB.sdx, libSuEngineOracle.sdx, libSuEngineDMCI.sdx, libSuEngineOsp.sdx, libSuEngineAltibase.sdx, libSuEngineDB2.sdx, libSuEngineKDB.sdx. Example: For Oracle data source, install Oracle client first, then delete all *.sdx files except libSuEngineOracle.sdx before starting SuperMap iDesktopX. Similar handling applies to other database engines.

Solution: Keep libSuEngineImagePlugin.sdx and required database engine files in bin directory, remove unnecessary *.sdx files (from above list).

Code on git has two branches: master and develop. Master is stable release branch. Develop is daily development branch which may contain unstable code. Therefore, develop version might throw exceptions.

This is caused by missing Chinese fonts in Linux system. Place a Chinese font in jre/jre/lib/fonts folder under product package directory to resolve interface display issues.

Special fonts like "microsoft yahei" used in visualization might be missing in Linux, causing annotation display issues. Download fonts from attachments fonts_1.zip and fonts_2.zip, extract to "root directory/support/fonts/" (create if nonexistent). Add SUPERMAP_ROOT environment variable pointing to "root directory/support/". Configure environment following 《SuperMap iDesktopX 8C Extension Development Guide.doc》 for normal text display.

For Linux systems without Chinese locale, either use English map names when publishing services, or publish Chinese-named map services on Linux systems with Chinese locale.

Copy "libstdc++.so.6" file from product package's support folder to component's Bin directory to resolve.

Desktop requires GUI libraries. Ensure remote server has GUI configured. Replace SecureCRT (command-line tool) with visualization tools like VNC or XManager. Refer to centos 5.5 vnc configuration and VNC installation guide for configuration.

Note: Apply same solution if encountered on other Linux systems.

Features requiring write access to installation path fail due to insufficient permissions. Right-click SuperMap iDesktopX.exe and select "Run as administrator" to resolve.

Insufficient permissions for system directory access. Solutions:

• Use non-system directories for data storage (recommended)
• Right-click SuperMap iDesktopX.exe and select "Run as administrator"
• Modify exe properties to grant administrator privileges

Missing Microsoft Visual C++ runtime. Install vcredist110_x64.exe from product package\SuperMap\SuperMap iDesktopX\support folder (Microsoft Visual C++ 2012) to resolve.

Solutions:

1. Restart SuperMap iDesktopX
2. If error persists, modify "<loadDll loadDll="true"/>" to "False" in product package\configuration\SuperMap.Desktop.Parameter.xml
3. Restart application

SuperMap iDesktopX requires jre 1.7+. Solutions:

• Upgrade local jre to 1.7+
• Modify startup.sh: Change "export PATH=$SUPERMAP_ROOT:$LD_LIBRARY_PATH:$JRE_PATH:$PATH" to "export PATH=$JRE_PATH:$SUPERMAP_ROOT:$LD_LIBRARY_PATH:$PATH"

Note: Fixed in 9D version.